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SYARAT PENGGUNAAN

capsatot Terms and Conditions for Indonesia

These terms govern how you access and use capsatot, including your account, wallet transactions via DANA, ShopeePay, or LinkAja, and the game content available in supported regions. By continuing to use our service, you confirm that you have read and understood the conditions set out here — availability depends on local law and eligible regions.

  • Account Holder Obligations
  • Payment Terms: DANA, ShopeePay, LinkAja
  • Content Access by Region
  • User Rights & Data
KEBIJAKAN LAYANAN

How These Terms Apply to Your Account

These terms form the agreement between you and capsatot for use of our platform in Indonesia. They cover your registration, the funding of your account balance through local payment routes such as DANA, ShopeePay, and LinkAja, and your access to game content supplied by our studio partners including Joker, Habanero, PG Soft, and Spadegaming. Accessing capsatot from a region where such services are restricted by local law is your responsibility to verify — we do not extend access where local regulation prohibits it. Your account is personal and non-transferable. You agree to keep your login credentials secure and to notify our support team immediately if you suspect any unauthorised access. Transaction records tied to your DANA, ShopeePay, or LinkAja deposits are logged in your account history and available for review at any time after login. We may update these terms when our services change; the current version is always shown on this page. Continued use of capsatot after an update is published means you accept the revised terms. If any provision here conflicts with applicable local law, that provision is read to the minimum extent needed to comply, and the remainder stays in force.

  • DANA

  • ShopeePay

  • LinkAja

  • Bank Transfer

  • QRIS

RUANG LINGKUP KEBIJAKAN

What Falls Inside and Outside These Terms

Understanding the boundaries of this policy helps you know exactly what we are responsible for and where your own obligations begin. These terms apply directly to your capsatot account and the actions you take through it.

  • Account Access

    These terms apply in full to your capsatot account — registration, login, session activity, and any changes you make to your profile or security settings. You are responsible for all activity that occurs under your credentials.

  • Transactions

    Deposits made via DANA, ShopeePay, or LinkAja, and any balance movements within your capsatot wallet, fall under these terms. Transaction records are visible in your account dashboard after login and reflect the actual amounts processed.

  • Site Content

    Game content provided by studios such as PG Soft, Habanero, and Microgaming is accessible through our platform under these terms. Content availability may vary based on your region and what local law permits at the time of access.

  • Third-Party Services

    External services — including the payment apps DANA, ShopeePay, and LinkAja — operate under their own terms and privacy policies. We are not responsible for how those platforms handle your data or transactions on their side.

HAK PENGGUNA

Actions Available to You Under This Policy

You hold several practical rights in relation to your capsatot account and the data we hold for you. To review your transaction history — including all DANA, ShopeePay, and LinkAja deposits — open your account dashboard after login; the full record is displayed there without requiring a separate request. If any personal detail on your account is incorrect, you can update it directly through the account settings page. For details that cannot be edited from settings — such as your registered phone number — contact our support team and they will guide you through the verification steps shown on the contact form. Where you have a question about how your data is used, or want to understand what information we hold, raise it through our support channel with your account reference. We review every request and respond through the same channel. If you choose to close your account, we retain transaction records for the period required by applicable regulations; other personal data is handled according to our data retention schedule, which support can explain on request.

  • Review Your Records

    Your full transaction history — deposits via DANA, ShopeePay, or LinkAja and all balance changes — is available in your account dashboard immediately after login. No separate request is needed to access this log.

  • Correct Account Details

    Most account details can be updated directly in account settings. For changes to core identifiers such as your registered mobile number, submit a request through support with the verification details shown on the form.

  • Ask a Policy Question

    Send your question through the support contact form with your account reference number included. We respond through the same channel, typically covering what data we hold and how it is used under these terms.

  • Request Account Closure

    Submit an account closure request via support. We will confirm the steps, including any balance handling required before closure, and inform you which records are kept for the period required by applicable local regulation.

JALUR KONTAK RESMI

How to Reach Us About These Terms

If something in these terms is unclear or you need to act on a right described above, our support team is the right starting point. Bring your account reference number when you reach out — it speeds up every exchange.

  • Support Form

    Submit a query through the contact form on our site. Include your account reference and the specific clause or issue you are asking about so we can respond accurately.

  • Account Dashboard

    Your account dashboard shows live transaction records for DANA, ShopeePay, and LinkAja activity. Check here first for balance or deposit questions — most answers are already in your history log.

  • Email Contact

    For formal requests — account closure, data queries, or policy clarifications — email our support address listed in the contact section of your account. We acknowledge all formal requests in writing.

KEAMANAN DATA AKUN

How We Handle Your Data and Account Security

Your account security and the integrity of your data are handled through a set of consistent practices described here. We do not share your personal information with third parties except where required to process your chosen payment route — for example, passing your transaction reference to DANA, ShopeePay, or LinkAja to complete a deposit — or where local law requires disclosure. Cookies on capsatot are used to maintain your session and remember your preferences; you can review and manage cookie settings through your browser. We retain account and transaction data for the period required by applicable Indonesian regulation; once that period passes, data not needed for legal compliance is deleted on a scheduled basis. If you want to know the current retention period for your specific data type, contact support with your account reference and the category of data you are asking about.

  • Data Handling

    Personal data you provide during registration is used to operate your account, process payments via DANA, ShopeePay, or LinkAja, and meet regulatory requirements. We do not sell your data or share it beyond what processing your chosen payment route requires.

  • Cookies

    Session cookies keep you logged in across page loads. Preference cookies remember your settings. You can adjust or clear these through your browser settings at any time without affecting your account balance or transaction history.

  • Account Security

    You are responsible for keeping your login details secure. If you notice activity on your account that you did not authorise, contact support immediately with your account reference so we can review the session log and act accordingly.

  • Policy Changes

    When these terms are updated, the revised version replaces the previous one on this page. The date of the last revision is shown at the top of this document. Support can clarify what changed if you contact us with a specific question.

PERTANYAAN UMUM

Common Questions About These Terms

These questions come up regularly when people review our terms for the first time. If yours is not covered here, the support form is the right next step.

Do these terms apply if I access capsatot from outside Indonesia?

Access from outside Indonesia is subject to local law in the region you are in. We extend service only where local regulation permits. If your region restricts this type of service, you are responsible for verifying eligibility before accessing your account.

Where can I find the current version of the terms?

The current version is always on this page. We update it here when our services change. You do not need to request a copy — just return to this URL and you will see the version in effect. The last-revised date is shown at the top.

What happens to my DANA or ShopeePay deposit if there is a dispute?

Transaction records for DANA, ShopeePay, and LinkAja deposits are logged in your account dashboard. For a payment dispute, open your dashboard to retrieve the transaction reference, then contact support with that reference so we can trace the record and respond with the accurate status.

Can I request a copy of the data capsatot holds about me?

Yes. Send a data request through the support contact form with your account reference and specify the data category you want — for example, transaction records or registration details. We respond through the same channel with the information held under your account.

How do I close my account and what happens to my data after that?

Submit a closure request via support. Before we close the account, any remaining balance must be handled according to the steps shown on the closure form. Transaction records are retained for the period required by applicable local regulation; other personal data follows our standard retention schedule.

Who do I contact if I believe my account has been accessed without my permission?

Contact support immediately using the email address shown in your account contact section. Include your account reference and the date or time of the activity you suspect. We review session logs and can act on verified unauthorised access reports.